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Dow slides 282 points, Nasdaq closes at record as investors digest the Fed's latest economic guidance

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NYSE Trader smile happy

  • US stocks closed mixed on Wednesday after Federal Reserve Chair Jerome Powell provided guidance around the central bank's economic outlook.
  • The tech-heavy Nasdaq closed at a record for a second straight day, while the S&P 500 and Dow Jones industrial finished lower.
  • Powell said the pandemic could result in permanent economic damage, but also signaled further stimulus efforts.
  • The Fed expects to keep interest rates near zero through 2022, according to Powell.
  • Read more on Business Insider.

US stocks closed mixed on Wednesday after Federal Reserve Chair Jerome Powell provided guidance around the central bank's economic outlook.

Powell said the pandemic could result in permanent economic damage, but also signaled further stimulus efforts. The Fed expects to keep interest rates near zero through 2022 and maintain its recent pace of bond-buying.

"What is surprising is that on the heels of some V-shape recovery indicators, the Fed sees structural fragility in the US economy," said Mike Loewengart, managing director of investment strategy at E-trade. "Powell has made it clear that he will continue to rely on his full range of tools to keep the US economy healthy as jobs and inflation continue to come under historic pressure.

Here's where US indexes stood at the 4 p.m. ET market close on Wednesday:

Read more:Renowned strategist Tom Lee nailed the market's 40% surge from its worst-ever crash. Here are 17 clobbered stocks he recommends for superior returns as the recovery gains steam.

The Fed's cautious tone suggests that the US economy is not yet out of the woods, but that the central bank will likely take whatever means necessary to keep key metrics afloat, said Loewengart. 

Powell's afternoon comments followed a dismal report from the Organization for Economic Cooperation and Development that said the coronavirus pandemic triggered the worst global recession in nearly a century. The organization said it expected global economic output to slump by 6% this year and take a bigger hit if there's a second wave of COVID-19 infections.

The tech-heavy Nasdaq, which closed at a record high on Tuesday, continued to gain. The increase was led by the so-called FAANG cohort, consisting of Facebook, Apple, Amazon, Netflix, and Google's parent, Alphabet. The heavily weighted group has outperformed the broader market since the late-March market bottom.

Read more:Mark Minervini raked in a 33,554% return over 5 years using a simple stock-trading strategy. Here are his 7 secrets to 'superperformance.'

Shares of Tesla also surged to a new all-time high, surpassing $1,000 for the first time ever Wednesday, fueled by an analyst upgrade, Chinese car sales, and reports that CEO Elon Musk is pushing the company to ramp up production of its semi-truck.

Stocks tied to the economy reopening fell broadly, including airlines, cruise lines, and banks. Elsewhere, Wells Fargo slipped as much as 9%, while Citigroup and JPMorgan also declined. 

Crude oil prices fell as weekly data from the Department of Energy showed that US inventories spiked to a record high.West Texas Intermediate crude fell as much as 3.1%, to $37.73 per barrel. Brent crude, the international benchmark, slipped 2.5%, to $40.14 per barrel, at intraday lows.

Read more:A fund manager crushing 98% of his peers over the past half-decade told us 5 themes he's betting on and 4 he's betting against — and why the latest market rally still has room to run

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The Fed sees near-zero interest rates lasting through 2022 to curb the coronavirus' economic damage

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Federal Reserve

  • The Federal Reserve held interest rates near zero on Wednesday after a two-day Federal Open Market Committee meeting.
  • Most policymakers expect historically low rates to last through 2022.
  • The central bank also set a floor for its asset purchases, pledging to take in at least $80 billion in Treasurys every month and $40 billion worth of mortgage-backed securities.
  • Chairman Jerome Powell said that delays in rolling out the Fed's $600 billion Main Street Lending Program were used to make "very positive" changes.
  • The chair added that yield-curve control remained a potential next step for keeping borrowing costs low through the long economic recovery.
  • Visit the Business Insider homepage for more stories.

The Federal Reserve held interest rates near zero on Wednesday and indicated that it expected to maintain that level until the end of 2022.

All members of the Federal Open Market Committee expect the rate to remain near zero through 2021, and all but two policymakers see rates staying at historic lows through the following year. The projections are the Fed's first since December.

The group also set a floor for its asset purchases, guaranteeing it would take in at least $80 billion in Treasurys each month and $40 billion worth of mortgage-backed securities.

Read more:A fund manager crushing 98% of his peers over the past half-decade told us 4 themes he's betting on and 4 he's betting against — and why the latest market rally still has room to run

"To support the flow of credit to households and businesses, over coming months the Federal Reserve will increase its holdings of Treasury securities and agency residential and commercial mortgage-backed securities at least at the current pace to sustain smooth market functioning, thereby fostering effective transmission of monetary policy to broader financial conditions," the committee said in a statement following its two-day meeting.

The central bank lowered its benchmark interest rate to a range of 0% to 0.25% in mid-March in one of its earliest moves to pad against the coronavirus pandemic's economic toll. It followed up its rate cuts with unprecedented lending programs extending credit to corporations, households, and municipalities.

Fed Chairman Jerome Powell expressed measured optimism about the May jobs report during a Wednesday-afternoon press conference. The Friday report shocked economists: Unemployment fell to 13.3% from 14.7% in April, while experts had anticipated a jump to roughly 20%. The positive report showed that relief policies played a role in aiding the economy, but the US still faces "considerable risks" in the immediate future, Powell said.

"The Fed is clearly signaling that we are not by any means out of the woods yet," said James McCann, a senior global economist at Aberdeen Standard Investments. "The jobs report was probably as much of a positive surprise to them as the rest of the market. But it doesn't change the fact that a recovery is going to take years, not months."

Read more:Renowned strategist Tom Lee nailed the market's 40% surge from its worst-ever crash. Here are 17 clobbered stocks he recommends for superior returns as the recovery gains steam.

Powell also addressed concerns about the Fed's late rollout of the Main Street Lending Program. The chair said in Senate testimony last month that all nine credit facilities would be online by early June. He said on Wednesday that delays in opening the $600 billion small-business lending pool were used to improve the facility and widen its scope.

"This last set of changes we've made are very positive for the facility. We've used the time well, we think," he said, adding that the Fed's relief programs "are unique — there's no playbook here."

The chair said the committee did eye yield-curve control and its historic uses as a potential next step for ensuring the continuation of the economic recovery. Such policy involves the targeting of specific long-term interest rates through the purchase and sale of Treasury bonds. Powell told reporters that the FOMC received a briefing on the policy tool and that talks about implementing yield targets would continue.

Now read more markets coverage from Markets Insider and Business Insider:

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A hedge fund that specializes in the video game industry is up 25% this year — and walks us through how it picks winners

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video games

  • Saiga Capital, a young hedge fund with less than $10 million, has been one of the unlikely winners so far in the coronavirus pandemic — the video-game-focused manager is up nearly 25% through May.
  • The fund, which was launched in January of last year, only lost 0.3% in March, when markets plummeted worldwide due to global economies shutting down.
  • The fund is a part of the extended family tree stemming from Tiger Management founder Julian Robertson. Founder Brian Oh worked at Saola Capital Management, a spin-off of Kylin Capital, prior to starting his own firm, and senior advisor John Jhang was at Tiger Asia for nearly a decade.
  • "As far as we know, there's not another fund that does what we do," said Oh, the founder of the fund.
  • Visit Business Insider's homepage for more stories.

Every month, Brian Oh tries out new video games — at least 10 on his phone and another four on a console like an Xbox or a Playstation. The difference between him and the millions of video-game-obsessed people across the world is he is doing it for work.

Oh is the founder of Saiga Capital, a small hedge fund that claims to be the only manager that focuses solely on the video-game industry.

"As far as we know, there's not another fund that does what we do," Oh said in an interview with Business Insider.

His expertise is paying off — Saiga has been one of the winners in the coronavirus pandemic, losing only 0.3% in March when markets crashed and making money every other month. As of the end of May, the fund is up 24.4% after making 35.7% last year. 

In comparison, the average hedge fund has lost about 3.7% through the same five-month period. The video-game industry has been strong throughout the year — gaming-only ETF GAMR has made more than 19% through the end of May. 

"COVID-19 has been a net positive for the gaming industry," Oh said. Video games, he said, are the most cost-effective home-entertainment source out there, and the pandemic brought an explosion in sales for games like Nintendo's Animal Crossing. Some of the firm's biggest positions include Japanese company Nextgen and Korean company Gravity. Brian Oh

While the markets have appeared to fallen in and pushed out of a recession in record time, Oh believes video games can thrive in either environment. He noted that video-game consumption even increased after the financial crisis.

"When people are depressed, they want entertainment to remove that stress," he said.

The fund manages less than $10 million currently, but Oh said they are discussions with investors, including an endowment. The fund has a soft cap of $200 million, he said, as the combined market cap of the investable universe is around $1.5 trillion. 

The team running Saiga — a four-person team, including Oh — has serious pedigrees. Oh is a part of the extended Tiger Management family tree, working at Kylin Management spin-off Saola Capital Management for two years. John Jhang, the firm's senior advisor, was a managing director at Tiger Asia, and analyst Kevin Liu covered China's telecommunications, media, and technology scene for Saola. The firm's tech advisor Dae Kim was previously a quant for Merrill Lynch.

But the experience that the firm boasts of, before their Tiger ties, in letters to investors is the decades they've collectively been playing video games: more than 50 years, from "when Nintendo launched 1st gen. console." 

Oh said he's followed Warren Buffett's advice to invest in what you know. 

"Video games have been my hobby since the beginning, and I still play," he said.

Read more: 

SEE ALSO: The manager of a $135 million hedge fund is predicting a crash like the 2000 tech bubble and says unprofitable growth stocks are 'one step above a Ponzi scheme'

SEE ALSO: Billionaire Paul Tudor Jones says the pandemic has thrown off economic models so much that people would 'be better off getting financial advice from TikTok'

SEE ALSO: 2 portfolio managers featured in 'The Big Short' are set to join the new hedge fund being set up by Steve Cohen's former right-hand man

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Amazon just entered the small business loan market with Goldman. Here's how the e-commerce giant is building a bank for itself.

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Jeff Bezos

  • Amazon and other big tech firms aren't looking to take on Wall Street, but they've been busy inking partnerships with financial services players.
  • Amazon's financial products are a way for it to increase the number of merchants and shoppers using its site.
  • Most recently, Amazon has partnered with Goldman Sachs to offer loans to its merchants.
  • From streamlining payments and lending to finding ways to accept cash, the tech giant is casting a wide net to grow its platform.
  • Here are some of the key ways Amazon is piecing together traditional banking practices to grow its business.
  • Click here to subscribe to Wall Street Insider.

This story was originally published on April 17th and updated with the news of Amazon's most recent partnership with Goldman Sachs. 

Amazon has long been rumored to be taking on the financial services industry. From its reported ambitions to launch a checking account to testing a business loan marketplace, it's clear the industry giant is interested in financial products.

While banks may fear that Amazon is stepping on their turf, in reality, it looks like Amazon is taking the core pieces of banking and applying them to its own business, according to a report by CB Insights.

"Based on our findings, it's hard to claim that Amazon is building the next-generation bank. But it's clear that the company remains very focused on building financial services products that support its core strategic goal: increasing participation in the Amazon ecosystem," the report said.

In its latest move to bring financial products onto its platform, Amazon just partnered with Goldman Sachs' Marcus to issue loans to its small businesses, according to CNBC.

And Amazon isn't the only tech player looking for ways to fold in financial services. Firms like Google and Apple have also dipped their toes in finance, though often it's through partnerships with banks. The Apple Card was launched in collaboration with Goldman Sachs and Mastercard. And Google's checking account would launch with Citi and the Stanford Federal Credit Union as its banking partners.

The financial products these companies launch are often part of a broader product strategy to increase demand for their existing products. For Amazon, that means investing in products that expand the number of merchants and consumers using its platform, and reducing any friction that may slow the sale of goods.

"In a sense, Amazon is building a bank for itself — and that may be an even more compelling development than the company launching a deposit-holding bank," the report said.

However, while taking on Wall Street might not be on the books today, CB Insights is not ruling the possibility out in the long term. It points to Amazon's cloud, AWS, as a case where the company cultivated its in-house capabilities before repurposing it for external clients and third-parties.

Here's a look at three key ways Amazon is leveraging financial services to propel its dominance in the online retail market.

Lending to small businesses and consumers

Amazon Lending is a small business-focused lending operation aimed at helping sellers on its site. The platform was launched in 2011, and in 2018 it partnered with Bank of America to offer loans to small businesses on an invitation-only basis. From 2011 to the first quarter in 2019, Amazon has issued a total of $5 billion in loans.

And now, Goldman Sachs' consumer bank Marcus will be offering Amazon's merchants loans, too. Over the past few months, rumors of Amazon testing a broader loan marketplace with several banks have been circulating. But those plans were dropped, with Amazon deciding instead to work solely with Goldman. The investment bank's partnership with Amazon is its second with a big tech player, Apple being the first.

Providing credit to its merchant partners can help them sell more goods on Amazon, the CB Insights report said.

On the consumer side, Amazon has launched a few different credit cards and store cards for Prime and non-Prime members. For the underbanked populations, Amazon offers a credit-builder secured card, launched with Synchrony bank last year. It also offers 0% financing on its store cards for certain purchase values made on Amazon. 

These efforts to tap into the underbanked market suggests that Amazon is looking to bring as many customers as possible into the credit market, and "incentivizing them to stay through perks tied back to the ecosystem," the report said.

Its Visa cards can be used anywhere, but offers Amazon-specific rewards to keep consumers shopping on its site.

Making it easier to pay

For any retailer or marketplace, having a robust payments infrastructure is essential. By reducing any friction that exists between browsing and buying, retailers like Amazon boost sales. 

In addition to offering multiple methods of payment at checkout, Amazon has launched its own service. Amazon Pay offers digital wallets for consumers to use at any of Amazon's partner retailers, like Brooklinen and Vineyard Vines. Whenever a shopper uses Amazon Pay at checkout, Amazon earns a transaction fee. 

Amazon hasn't disclosed how many consumers use the Pay product, but it's looking to get more users onboard. Last year for Prime Day, shoppers were offered 30% cash back on all purchases made with Amazon Pay.

And to get more merchants signed up, Amazon offers more competitive payment processing rates. Amazon already gets a discount from card networks, given the volume of transactions it can guarantee, according to the report.

Amazon is also streaming payments in-store for consumers at its AmazonGo shops, which have a cashierless "just walk out" checkout model. Shoppers swipe in using the AmazonGo app, a series of sensors and cameras track what they take off of shelves, and shoppers just walk out and are charged automatically.

AmazonGo stores continue to crop up around the US in cities like Chicago, New York, and Seattle.

Using cash to reach the underbanked 

To reach consumers that prefer to use cash, it launched Amazon Cash in 2017. 

Currently, consumers in the US can pay cash into over 100,000 cash-loading locations like CoinStar machines or at partners like Western Union and MoneyGram receive an Amazon.com redemption code to then shop online. This product expands Amazon's reach to the underbanked, who may not have debit or credit cards to shop online.

In 2019 the e-commerce giant launched Amazon PayCode to give consumers another way to pay with cash on Amazon purchases. Instead of pre-loading cash into an Amazon account, PayCode is a checkout option where shoppers can order items, then using a QR code, visit a Western Union location to pay for the goods in cash. Items won't ship until the PayCode has been paid in-person. PayCode is available in markets including Indonesia, Peru, Philippines, and the US.

SEE ALSO: Goldman Sachs is making it easier to plug its services into other tech platforms like Amazon or Apple's iPhone — here's why one expert thinks that's a 'fundamental change' in retail banking

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These are the winning strategies for AI in banking

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Artificial intelligence (AI) applications are estimated to save banks $447 billion by 2023, and front- and middle-office AI improvements could represent more than 90% of these savings.

Leveraging AI tools like chatbots, voice assistants, and personalized insights can transform the customer experience by enabling frictionless, 24/7 interactions. Additionally, in middle-office banking, AI can be used to improve anti-money laundering efficiency and payments fraud prevention.

A recent OpenText survey found that 80% of banks are highly aware of the potential benefits presented by AI, but much fewer have taken the dive into implementation. When mindfully executed, AI can enable cost cuts, risk mitigation, and a better user experience, but what does winning execution look like?

In the Winning Strategies for AI in Banking report, Business Insider Intelligence looks at several effective strategies used to capture AI's potential in banking, and details how financial institutions like Citi and US Bank have successfully implemented some of these strategies.

This exclusive report can be yours for FREE today.

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REGTECH REVISITED: How the regtech landscape is evolving to address FIs' ever growing compliance needs

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Growth Regtech Firms

This is a preview of a research report from Business Insider Intelligence, Business Insider's premium research service. To learn more about Business Insider Intelligence, click here.

Regtech solutions seemed to offer the solution to financial institutions' (FIs) compliance woes when they first came to prominence around 24 months ago, gaining support from regulators and investors alike. 

However, many of the companies offering these solutions haven't scaled as might have been expected from the initial hype, and have failed to follow the trajectory of firms in other segments of fintech.

This unexpected inertia in the regtech industry is likely to resolve over the next 12-18 months as other factors come into play that shift FIs' approach to regtech solutions, and as the companies offering them evolve. External factors driving this change include regulatory support of regtech solutions, and consultancies offering more help to FIs wanting to sift through solutions. Startups offering regtech solutions will also play a part by partnering with each other, forming industry organizations, and taking advantage of new opportunities.

This report from Business Insider Intelligence, Business Insider's premium research service, provides a brief overview of the current global financial regulatory compliance landscape, and the regtech industry's position within it. It then details the major drivers that will shift the dial on FIs' adoption of regtech over the next 12-18 months, as well as those that will propel startups offering regtech solutions to new heights. Finally, it outlines what impact these drivers will have, and gives insight into what the global regtech industry will look like by 2020.

Here are some of the key takeaways:

  • Regulatory compliance is still a significant issue faced by global FIs. In 2018 alone, EU regulations MiFID II and PSD2 have come into effect, bringing with them huge handbooks and gigantic reporting requirements. 
  • Regtech startups boast solutions that can ease FIs' compliance burden — but they are struggling to scale. 
  • Some changes expected to drive greater adoption of these solutions in the next 12 to 18 months are: the ongoing evolution of startups' business models, increasing numbers of partnerships, regulators' promotion of regtech, changing attitudes to the segment among FIs, and consultancies helping to facilitate adoption.
  • FIs will actively be using solutions from regtech startups by 2020, and startups will be collaborating in an organized fashion with each other and with FIs. Global regulators will have adopted regtech themselves, while continuing to act as advocates for the industry.

In full, the report:

  • Reviews the major changes expected to hit the regtech segment in the next 12 to 18 months.
  • Examines the drivers behind these changes, and how the proliferation of regtech will improve compliance for FIs.
  • Provides our view on what the future of the regtech industry looks like through 2020.

     

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THE PAYMENTS FORECAST BOOK 2019: 22 forecasts of the global payments industry's most impactful trends — and what's driving them

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As cash usage declines slowly worldwide, the digital payments ecosystem is swelling around the globe: Noncash transactions are poised to exceed 1 trillion for the first time in 2023, driven by increased card penetration, wider access to mobile phones, and more access to payments infrastructure. Slide08

In emerging markets, these changes will be driven by Asia, which remains at the helm of digital transformation in payments as customers in major markets like China, India, and Southeast Asia flock to wallets like Alipay and Paytm and super-apps like WeChat and Grab in lieu of cash and cards for their payments, both online and in-store.

Change looks different in mature markets like the US, where the overall expansion of the digital payments market will remain more tempered, but mobile's impact will surge as customers move from PCs to mobile and other emerging connected devices for their online shopping, and replace small-dollar cash P2P transactions with mobile apps like Venmo and Zelle. For providers looking to make inroads in the space, understanding the dynamics of these changes will be key to growth.

In the 2019 edition of the Payments Forecast Book, Business Insider Intelligence will forecast growth in the major sectors of the payments ecosystem worldwide, with a particular look at the US market.

The forecast book, presented as a slide deck, highlights change by region in areas like noncash transactions, e-commerce, card adoption, and terminal penetration, and examines key areas of change, including contactless transactions, fraud, and mobile payments. Within each category, it provides insight into what the market will look like in 2024 and identifies key factors that will accelerate and inhibit growth.

The companies mentioned in this report are:Affirm, Alibaba, Amazon, Clover, Discover, Google, Grab, iZettle, NACHA, Klarna, Mastercard, PayPal, Square, Starbucks, The Clearing House, Venmo, Visa, Verifone, Zelle,

Here are some key takeaways from the report:

  • Globally, noncash transactions will exceed 1 trillion in 2024, driven by growth in APAC, which will comprise 40% of transactions by 2024.
  • Card adoption will grow rapidly in markets like Latin America and the Middle East to 2024, but stagnate in sub-Saharan Africa, where customers largely transact through nonbank methods.
  • US retail spending will grow modestly, but e-commerce will nearly double its share of total retail sales by 2024 as customers do more everyday shopping online.
  • Card payments will tick up as US customers continue to abandon cash, but mobile will remain the brightest growth driver, coming to comprise 44% of the $1.9 trillion in e-commerce and 68% of the $760 billion in P2P payments in 2024.

In full, the report:

  • Identifies big-picture trends moving the needle in the payments ecosystem both globally and in the US.
  • Forecasts growth in key sectors, including noncash transactions, card and terminal penetration, fraud, e-commerce, and mobile payments, through 2024.
  • Discusses what the global payments market will look like in 2024, and how that differs from the present.
  • Highlights key growth engines and inhibitors that will drive change between now and 2024.

Interested in getting the full report? Here are two ways to access it:

  1. Purchase & download the full report from our research store. >>Purchase & Download Now
  2. Subscribe to a Premium pass to Business Insider Intelligence and gain immediate access to this report and more than 250 other expertly researched reports. As an added bonus, you'll also gain access to all future reports and daily newsletters to ensure you stay ahead of the curve and benefit personally and professionally. >>Learn More Now

The choice is yours. But however you decide to acquire this report, you've given yourself a powerful advantage in your understanding of the fast-moving world of digital payments.

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BLOCKCHAIN IN BANKING: An inside look at four banks' early blockchain successes and failures

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Since its emergence at the start of the decade, blockchain has been heralded as one of the most transformative technologies for financial services. Blockchain hype has led financial institutions (FIs) to pour money into the space and into distributed ledger technology more broadly: about $1.7 billion annually as of 2018, per research from Greenwich Associates cited by Bloomberg.Primary Benefits Of Blockchain According To FIs Exploring Or Using The Tech

Despite the hype, sentiment around the technology has grown increasingly skeptical as FIs struggle to realize the value of their investments. Incumbents have shuttered some early experiments, and FI execs are beginning to discuss blockchain's prospects in bearish terms.

Key difficulties include scaling the technology for commercial application, ongoing regulatory uncertainty, and the difficulty of bringing together competing participants.

Yet amid the noise, it's becoming more clear where exactly blockchain has value, and some players are beginning to make genuine inroads in their adoption and deployment of the technology. Those who are finding success are both pushing back against souring industry sentiment and setting themselves up as industry leaders.

In The Blockchain in Banking Report, Business Insider Intelligence explores early blockchain successes and failures at four major banks, identifies the lessons these early wins — and losses — have for the rest of the financial services industry, and outlines actionable steps that industry players can take to ensure the success of their own blockchain projects.

The companies mentioned in this report are: Australia and New Zealand Banking Group (ANZ), Bank of America (BofA), Citi Bank, CME Group, Fidelity Investments, HSBC, IBM, JPMorgan, Marco Polo, Mastercard, Nasdaq, PayPal, Ripple, Royal Bank of Canada (RBC), Santander, SWIFT, and Visa.

Here are some of the key takeaways from the report:

  • Blockchain has been one of the most hyped technologies within financial services, heralded for its potential to eliminate pain points across the industry. 
  • Despite this enthusiasm, questions have come up about the technology's efficacy as FIs struggle to actualize blockchain solutions. Among the key challenges holding back blockchain adoption are scalability and performance, trust, and regulatory uncertainty.
  • Yet, for all its difficulties, blockchain's promise to transform financial services processes has meant leading banks are attempting to figure out where the technology does and does not work firsthand, to varying degrees of success.
  • To implement an effective blockchain solution, decision-makers should first determine how much they're willing to commit to the technology and identify a genuine business problem that blockchain can resolve. Only then should they develop a strategy for delivering a blockchain project.

In full, the report:

  • Details the key roadblocks holding backing blockchain adoption within financial services.
  • Identifies the most promising use cases are which industry players are coalescing.
  • Explores four banks' early blockchain project successes — JPMorgan and HSBC — and failures — Citi Bank and BofA — and the lessons they provide.
  • Provides actionable recommendations on how banks can successfully pursue a blockchain project.

Interested in getting the full report? Here are two ways to access it:

  1. Purchase & download the full report from our research store.  >> Purchase & Download Now
  2. Subscribe to a Premium pass to Business Insider Intelligence and gain immediate access to this report and more than 250 other expertly researched reports. As an added bonus, you'll also gain access to all future reports and daily newsletters to ensure you stay ahead of the curve and benefit personally and professionally. >>Learn More Now

The choice is yours. But however you decide to acquire this report, you've given yourself a powerful advantage in your understanding of blockchain in banking.

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What's next for the banks and office spaces along London's Canary Wharf as the city reopens after lockdown

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Canary Wharf and the city are seen at sunset in London, December 14, 2016.

  • As cities begin to reopen after COVID-19 lockdowns, people are questioning if offices and large business buildings can safely resume operations and go "back to normal."
  • The skyscrapers in London's Canary Wharf are home to major banks, from HSBC to Barclays, that will be challenged to keep their employees safe and socially distanced upon their return.
  • Architects and building designers say that new technology, such as cleaning robots and self-sterilizing elevators, could be a huge help in maintaining a safe environment for workers.
  • Banks and major companies on Canary Wharf are also considering rotating schedules for workers to come into the office and focusing more on staffs' mental health and wellbeing.
  • Visit Business Insider's homepage for more stories.

As COVID-19 lockdown restrictions ease and people return to work, it's hard to say what the future of the office will look like. For bankers used to working in open-plan offices in London's high-end buildings and skyscrapers such as Canary Wharf, "normal" won't return for a long while yet. 

Individuals forced to work from home under lockdown could well prove to be a catalyst for industry-wide changes in office space and culture. The architects of Barclays' Canary Wharf headquarters believe getting back in the office will be more difficult to piece together than pre-lockdown exit plans. 

"Most companies will look at dropping the number of office work days or workers, but the issue of tall buildings is vertical circulation; that surge of people rising up a skyscraper at 8:30 a.m. and leaving at similar times," David Weatherhead, a designer at the London studio of HOK, an international architecture engineering and interior design firm, told Business Insider.

Solving for social distancing and contamination

A major concern is how to repurpose spaces in banking headquarters and trading floors for social distancing while maintaining the "flow of information" between workers. HOK's Director of Workplace Kay Sargent uses design to transform how and where people work. She said that they must avoid "knee-jerk reactions," such as installing plastic screens that act like "sponges" for bacteria. 

"Some companies have panicked and are going backwards," Sargent said. The key is to get "the bad stuff" out of buildings and circulate fresh air into buildings, she added. 

Tautvydas Karitonas, head of research at decontamination company Inivos, said that technology should aid the risk of manually cleaning office spaces. Cleaning robots and self-sterilizing elevators could be part of that solution.

"We need to make sure that any claims lifts and robots are making are validating," Karitonas said. "Robots in healthcare settings are there, but we need the right level of efficacy."

Banks may have big cleaning budgets, but they must cast their eye to the small details. "Are the chemicals sprayed even safe? That's what they need to ask," Karitonas said. 

Rotating schedules and the push for continued remote work

Bustling trading floors have been silenced since March's lockdown. But even with mass remote working in place, the coronavirus won't spell the end of the shiny high-rise office block. "After the 9/11 terrorist attacks, people said we'd never go back to tall buildings. Well, we did. And we will again," Sargent said. 

Lee Elliot, Knight Frank's global head of occupier research, agrees. "We're still investing in offices predominantly and that won't change in the post-COVID-19 landscape," he said.

Elliot estimated that there will typically be about a 1.4 meter to 1.6 meter gap between staff at Canary Wharf. This means that as companies start to unlock their offices, they'll only be able to occupy up to 60% of office space.

Banks could opt for rotating teams of workers going into the office. One group works in the office for a short period while the rest work at home. In between rotation changes, office spaces are deep cleaned before paving way for a new group of coworkers. Splitting into teams limits the amount of space that needs to be cleaned, and can also limit disruption on the organization. Should one person contract coronavirus symptoms, the immediate small group can quarantine at home rather than the whole company.    

Who big banks decide to leave out of the office and who they bring back is a highly politicized topic. It could "alienate" some staff, said Elliot. It's a situation that's posed a headache for Robin Hobbs, who's job as head of risk at investment bank BSC Global is to ensure who and how people come back in.

Like many others in the industry, Hobbs said remote working has been a surprising success. But he points out that not having staff on the trading floors poses cybersecurity risks. "In the working-from-home environment, there is increased risk from malware [phishing] attacks. People having devices that can be listened to from their homes. It's better to go back into the office."

Whether staff in Britain's banking industry will want to go into the office is uncertain. Hobbs misses "water-cooler chats where you get information that's important," but worries about taking public transport. Others also worry about jumping back on London Underground and traveling to work packed like sardines. 

Alex Prager won't be taking his one hour and 15 minute commute from north London into the East End at least until next year. His fintech firm Broadridge Financial Solutions, based side by side with Canary Wharf's big banks, has already announced plans to allow remote work until January 2021. 

"It's quite brave to do," said Prager. "Now I know I can invest in a coffee machine at home and a desk chair instead of using a dining room chair." 

His firm's bold approach has "given people room to plan," he said, including giving him breathing room to make a decision on whether to take his four-year-old child back to kindergarten. 

The traditional, larger banks have not been so quick off the mark. HSBC, Barclays, and JP Morgan were unable to provide comment on any short- or long-term office plans.

Deutsche Bank told Business Insider in an email statement that employees working from home "have been asked to continue to do so for the time being," with "seating arrangements and building access points are being very carefully planned as we phase people carefully and gradually back into the office over time."

With approximately 70,000 people working in the Canary Wharf area and the added hassle of private residential estates next to offices, banks face major planning challenges. The streets and roads around Canary Wharf pose additional headaches.

"Canary Wharf was designed at a time when people drove to work with underground car parks. What do we do with that space? Nothing is static. Canary Wharf put an area on the world map, but now we'll see how it evolves," said architect Weatherhead.

The banking world opens up to new ways of approaching mental health

As spaces reopen, better mental health awareness will be "another frontier" of focus due to greater office space available, according to Elliot. Spaces could include using conference rooms as breakout areas and sanctuary spots. "It sounds new age, but if you look at the history of banking, you see high suicide rates and pressure. So you need space to help people go through challenges," he said.

But that's not to say banking lags behind on the topic. In 2018, Morgan Stanley recruited a top doctor as its chief medical officer to improve staff wellbeing.

David Mitchell, HSBC's development manager, spearheads a mindfulness network at the bank. He said that the bank is "super mental health aware," but "if anything people could be more anxious now. You can't notice that remotely." 

Stanley fears for younger people who rely on their workplace for social interaction, more so than older colleagues with families.

As just 7% of communication comes through words, and the rest via body language, tone, and emphasis, permanent virtual communication could damage staff development.

Companies in other industries closely linked to finance are looking for swift action. An employee at one of the "Big Four" accountancy firms said his work depends on how banks respond in the next year. Just like staff at big banks, he fears that staff working remotely "could easily be lost in big organizations."

Wishing to remain anonymous, he fears the global firm could look at staff unkindly should they become infected.

"For myself and my teams, if we carried COVID-19 and it could be traced back to us, it could be detrimental to our brand. We'd do everything we can to avoid that scenario," he said. 

The future of office space is still uncertain

Empty office spaces will most certainly be around for a while longer yet. In the world of banking, vacant desks could lead to robots taking charge.

"We have big banking clients with millions of square feet of space with analysts. That could be replaced by artificial intelligence and automation," Weatherhead said.

For Weatherhead, any revolution post lockdown will involve using spaces "smarter." Automation could help reduce footfall and carbon emissions with fewer people commuting into the office.

And what of the spaces left empty for so long by banks and other businesses across London's shiny buildings? 

Fewer in-office workers should allow ample space for breakout areas to freely communicate and think, resembling the way children use floor spaces in kindergarten to play and interact with their peers.

"Kindergarten is a space where we learned and where we have had a community. We need to go back to that in a way, to our childhoods. That's the future," said Sargent. 

The future of office spaces, for banks and indeed for many others, will never go back to how it was.

"People are talking about 'the new normal,'" Sargent said. "We prefer to talk about the new now. There is no normal anymore."

SEE ALSO: Boston opened its offices this week and almost no one showed up to work

READ MORE: How to safely go hiking or swimming at the beach during the coronavirus pandemic, according to a doctor

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Global stocks plunge after the Fed predicts a bleak future for jobs and the US economy

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Traders wear masks as they work on the floor of the New York Stock Exchange as the outbreak of the coronavirus disease (COVID19) continues in the Manhattan borough of New York, U.S., May 27, 2020. REUTERS/Lucas Jackson

  • Global stocks dropped on Thursday after the US Federal Reserve painted a gloomy picture for the US economy in the coming years.
  • Fed Chairman Jerome Powell said it may take several years for millions of jobs to return to people in the US economy.
  • Unemployment has soared to record levels in the US in recent months, with 43 million people filing claims since the pandemic hit the country.
  • US stock futures plunged on Thursday, dropping as much as 1.9%, while in Europe, major indexes lost 2% or more.
  • "The OECD and Fed appear to have shaken the markets out of their short-sightedness," one analyst said, after the OECD predicted a contraction of as much as 8.5% in the US economy this year.
  • Visit Business Insider's homepage for more stories.

Global stocks fell on Thursday after the US Federal Reserve presented a bleak outlook for jobs in the US and held interest rates at near-zero.

Futures tied to the S&P 500 fell 2% and are set to open lower on Thursday. Major European indices dropped more than 2%.

In recent weeks, financial markets have displayed signs of being largely disconnected from reality as investors seem to have buried the fact that the world is in the midst of a pandemic, and chosen to focus instead on easing lockdown restrictions and a better-than-expected jobs report in May.

Fed Chairman Jerome Powell painted a gloomy picture of US employment, despite the jobs report last week showing that the economy added 2.5 million jobs in May, saying that millions of jobs may not return for people and it "could be some years" before they get back to finding jobs. 

The central bank's decision to keep interest rates unchanged is expected to be maintained until the end of 2022. Members of the Federal Open Market Committee pledged to continue purchases of Treasury and mortgage securities to sustain a flow of credit to the economy.

Read More:Mark Minervini says he raked in a 33,554% return over 5 years using a simple stock-trading strategy. Here are his 7 secrets to 'superperformance.'

The Fed's gloomy prediction of a 6.5% contraction in the US this year was still better off than the OECD's Wednesday projection of an 8.5% fall in case a second wave occurs, and 7.3% if it is avoided.

"The OECD and Fed appear to have shaken the markets out of their short-sightedness, forcibly reminding investors that it is going to be a long, tough journey back to growth," Connor Campbell, a financial analyst at Spreadex, said in a note.

Chairman Jerome Powell was also keen to insist on Wednesday that members of the FOMC were not even "thinking about raising rates."

Analysts at Rabobank were more concerned about the Fed's gloomy projections.

"It was more of a "Whatever" as the Fed described a bleak future US economic landscape where many millions of jobs may never come back … and the response is still to channel more money to the rich via asset bubbles," the analysts said in a note, highlighting that the financial system in its current form serves to protect only the "ultra-rich."

Read More: Renowned strategist Tom Lee nailed the market's 40% surge from its worst-ever crash. Here are 17 clobbered stocks he recommends for superior returns as the recovery gains steam.

Here's the market roundup as of 12.40 p.m in London (7.40 a.m. ET):

Read More:A fund manager crushing 98% of his peers over the past half-decade told us 4 themes he's betting on and 4 he's betting against — and why the latest market rally still has room to run

SEE ALSO: The Fed sees near-zero interest rates lasting through 2022 to curb the coronavirus' economic damage

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Stocks could tank more than 10% when the pandemic's true cost is revealed, the boss of a $4.5 billion wealth manager says

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  • Stocks could tumble by 10% or more in late summer once the coronavirus pandemic's true fallout becomes clear, Peter Boockvar of Bleakley Advisory Group told CNBC on Wednesday.
  • The market has brushed off bad economic data as a blip caused by the shutdown, but that could change in August or September when the number of businesses and jobs lost is revealed, the head of the $4.5 billion wealth manager said.
  • "That's when the gut check will take place," Boockvar said. "The market's ignoring all the bad news on the hopes that things obviously get better as we reopen."
  • Visit Business Insider's homepage for more stories.

Stocks have shrugged off slowing US growth and surging unemployment to post fresh highs in recent weeks. They could slump 10% or more in late summer when the pandemic's lasting damage is revealed, the boss of a $4.5 billion wealth manager warned in a CNBC interview on Wednesday.

The "extraordinarily expensive" stock market has "thrown out all the bad data because it was self-imposed," Peter Boockvar of Bleakley Advisory Group said.

"When you shut down, you cause yourself your own pain."

Read More: Renowned strategist Tom Lee nailed the market's 40% surge from its worst-ever crash. Here are 17 clobbered stocks he recommends for superior returns as the recovery gains steam.

It won't be clear how many businesses can reopen, how many employees will get their jobs back, and how much households and businesses are spending until August or September, Boockvar continued.

"That's when the gut check will take place," he told CNBC. "The market is ignoring all the bad news on the hopes that things obviously get better as we reopen."

Mark Cuban, the "Shark Tank" star and billionaire owner of the Dallas Mavericks, also underscored the uncertainty around future job numbers and demand in a recent Real Vision interview.

Read More: A fund manager crushing 98% of his peers over the past half-decade told us 4 themes he's betting on and 4 he's betting against — and why the latest market rally still has room to run

"Once we start to really have definitive data on the other side, people are going to sell on the news, and if I had to make a bet, that's it," he said.

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Day traders are piling into Hertz, JCPenney, and other bankruptcy stocks despite the massive risks

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A woman walks into a closing Gordmans store, Thursday, May 28, 2020, in St. Charles, Mo. Stage Stores, which owns Gordmans, is closing all its stores and has filed for Chapter 11 bankruptcy. (AP Photo/Jeff Roberson)

  • Day traders are betting on bankrupt companies including Hertz and JCPenney, even though shareholders tend to be losers in the bankruptcy process.
  • Hertz, JCPenney, and Whiting Petroleum shares rose by more than 95% on Monday, while Chesapeake Energy and GNC, which are said to be close to filing for bankruptcy, rose by 182% and 106%.
  • "I don't think I'd have ever guessed before that *bankruptcy* itself would be an exciting investment theme," the Bloomberg editor Joe Weisenthal tweeted on Monday.
  • The billionaire investor Carl Icahn ditched his 39% stake in Hertz at a huge loss in May after the car-rental giant filed for bankruptcy.
  • Visit Business Insider's homepage for more stories.

Day traders are piling into Hertz, JCPenney, and other bankrupt companies despite the overwhelming odds that shareholders will be wiped out during court proceedings.

"I've seen a lot of unusual micro-bubbles over the years," the Bloomberg editor Joe Weisenthal tweeted on Monday, giving examples such as cannabis, blockchain, and space.

"But I don't think I'd have ever guessed before that *bankruptcy* itself would be an exciting investment theme," he added.

Hertz, JCPenney, and Whiting Petroleum have filed for Chapter 11 bankruptcy protection in the past two months, yet their shares rose by more than 95% on Monday. Chesapeake Energy and GNC, which are said to be close to filing for bankruptcy, saw their shares soar by 182% and 106%.

Robintrack, which monitors how many Robinhood users are holding a particular stock, showed a massive surge in ownership of bankruptcy stocks in recent days.

Read more:MORGAN STANLEY: Buy these 11 stocks right now to reap the strongest possible market-beating returns over the next 3 months

Retail investors may have been lured by their rock-bottom stock prices, unaware that shareholders in bankrupt companies typically walk away with nothing, Kirk Ruddy, a former bankruptcy-claims trader, told Bloomberg.

Courts tend to order bankrupt companies to repay lawyers, lenders, and suppliers before their shareholders. Bonds linked to the troubled companies are trading below their par value, suggesting their creditors won't be made whole, let alone their shareholders, Bloomberg said.

"No one ever loses equity in a bankruptcy case," a judge told JCPenney shareholders last month, according to Bloomberg. "Equity gets lost long before the case is filed."

Read more:'The real opportunity is in individual stocks': A Wall Street research chief shares 5 picks that are poised to thrive in a world after COVID — including a retailer that could double from today's levels

The billionaire investor Carl Icahn was undoubtedly aware of that when he dumped his 39% stake in Hertz at an almost $2 billion loss in late May, days after the car-rental giant filed for bankruptcy.

Retail investors have rushed to fill the void he left: Hertz stock has rocketed up nearly 900% from its low of $0.56 on May 26.

Similarly, JCPenney stock has surged more than 150%, and Whiting has rebounded more than 800% since the companies entered Chapter 11 bankruptcy protection.

However, all three stocks trade at a fraction of their price at the start of this year.

Read more:MORGAN STANLEY: The stock market is entering a new phase of a playbook that's thrived in past recessions. Here's how to tweak your portfolio to take advantage.

Correction: A previous version of this story said that Robinhood traders were buying JCPenney stock, but they haven't been able to buy the stock for several weeks, following its delisting from the New York Stock Exchange in May. JCPenney now trades under the JCPNQ ticker on over-the-counter or OTC markets.

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DIGITAL IDENTITY AND THE FUTURE OF BANKING: How digital identity can slash the costs of onboarding and regulatory compliance by up to 70% for banks

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Screenshot 2019 11 08 at 14.29.14Disruptive digital-only banks, innovative regulations, and shifting consumer demands have made today's banking digital-first — but the benefits of digitization are being held back by identity verification challenges.

Identity verification underlies many of the core processes associated with financial services, with banks required to subject their customers to strict identity checks, both to protect those users' finances and to meet regulatory compliance demands.

There have been a plethora of efforts aimed at streamlining identity verification online, but these attempts have largely failed to address the issue in its entirety. For example, customers are often required to create unwieldy passwords and verification details that can be difficult to keep track of to access their accounts. Not only have these efforts created new points of friction for users, but they're also expensive for banks, with each password reset costing up to $70 according to Forrester Research estimates.

These issues run deeper than password reset costs, though: Banks spend billions annually on compliance requirements related to identity verification, while agile and technology-first players are snapping at these players' heels by streamlining how they offer services to banks' customers.

However, digital ID solutions can help iron out these identity verification headwinds, in the process providing a foundation for banks to bat away the growing threat to their core business from industry insurgents.  Digital IDs, when done right, can help banks ease identity verification pain points for their customers while also helping them slash operational and compliance costs.

These reasons alone are sufficient for banks to take the lead in developing digital ID schemes. But the identity verification challenge isn't limited to financial services, and banks that are successful in developing their own digital ID solutions can tap into new business opportunities as trusted providers of identity solutions across a whole range of industries, from e-commerce to healthcare and public services.

In the DIGITAL IDENTITY AND THE FUTURE OF BANKING report, Business Insider Intelligence defines digital ID and discusses the technologies used to deliver the solution, and lays out the case for why banks have a compelling reason — and are best suited — to take the lead on digital identity. This report will illustrate how these players can go about developing scalable and effective digital ID solutions to solve genuine pain points in their own business and take advantage of the opportunities that digital identity infrastructures open up.

The companies mentioned in this report are: Barclays, Belfius, BNP Paribas Fortis, Capital One, CIBC, Danske Bank, Desjardins, First American Corporation, Handelsbanken, ING, KBC/CBC, Mastercard, Microsoft, Orange, Proximus, Rabobank, RBC, Scotiabank, Signicat, SkandiaBanken, Sparbanken Gripen, Telenet, TD Bank.

Here are some of the key takeaways from the report:

  • Digitization — driven by agile and innovative fintechs, regulations, and falling costs of technologies like smartphones — has transformed how customers interact with their banks.
  • But efforts to realize the full benefits of digitization are being stymied by inefficient identification processes, which are creating new pain points for banks and their customers.
  • Digital ID solutions, which contain the set of information that can be used on digital channels to accurately identify a person, can help solve these pain points for consumers.
  • If done well, banks will be the biggest beneficiaries of digital IDs, because these solutions can help them slash onboarding and compliance costs while also allowing them to tap into new revenue opportunities. 

In full, the report:

  • Details the key challenges with existing identity verification solutions.
  • Identifies how digital IDs can help eliminate existing identity verification pain points.
  • Explores how digital IDs can unlock new revenue streams for banks.
  • Canvases a number of successful digital ID efforts undertaken by banks, and provides an example of a failed project to highlight the role banks can play in solving the vexing identity verification challenge.

Interested in getting the full report? Here's how to get access:

  1. Purchase & download the full report from our research store. >> Purchase & Download Now
  2. Sign up for Banking Pro, Business Insider Intelligence's expert product suite tailored for today's (and tomorrow's) decision-makers in the financial services industry, delivered to your inbox 6x a week. >>Get Started
  3. Join thousands of top companies worldwide who trust Business Insider Intelligence for their competitive research needs. >>Inquire About Our Enterprise Memberships
  4. Current subscribers can read the report here.

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Bitcoin 101: Your essential guide to cryptocurrency

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A collection of Bitcoin (virtual currency) tokens are displayed in this picture illustration taken December 8, 2017. REUTERS/Benoit Tessier/Illustration

Bitcoin is everywhere.

The cryptocurrency is seemingly in the news every day as investors and businesses try to understand the future of this digital finance.

But what is Bitcoin all about?

Why is it suddenly on every financial news program?

And what does it mean to you?

Find out the answers to these questions and more in Bitcoin 101, a brand new FREE report from Business Insider Intelligence.

To get your copy of the FREE slide deck, simply click here.

Join the conversation about this story »

Famed short-seller Andrew Left lays out his methodology for finding the stock market's weakest links — and says he's terrified of newbie day-traders that think they can outsmart Carl Icahn and Warren Buffett

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It's been almost 20 years since Andrew Left became famous, or infamous, for his bets against stocks.

He's asked for his opinions a lot. But to hear him tell it, his views are not the most important element of what he does.

"The key thing is I've learned over the years, is this kind of a secret as a short seller: Forget about finding out why I am short. What I have to do is find out why the next guy is long," the Citron Research founder told Business Insider in an exclusive interview. "It's very important to find out why people own the stock."

In other words, even when Left has grave doubts about a company's numbers, its long-term prospects, or any other aspects of its valuation, it won't matter — not unless Left's information is going to make other investors change their minds and sell the stock, which is the only way his short position will win out.

He's a man with strong opinions and a strong track record of being right. But Left also says a critical part of his approach is asking, again and again, if he could be wrong.

"I ask myself one question. If I wasn't short the stock, would I be short it today?" he said. "You have to recheck your thesis every day."

He explains that it's better to acknowledge your call isn't working out than to stick to it out of habit. He recently did that with online home-goods retailer Wayfair.

Left says he has doubts about many of the market's biggest winners, but taking out a short bet against a company like Zoom would clearly be a losing proposition right now.

"I'm not short a lot of these high-flying internet stay-at-home stocks because you have to acknowledge when things change," he said.

Another thing that seems to have changed recently is that all of a sudden, everyone loves the stock market and wants to get in. That's a change Left isn't wild about and it's one he — like a growing number of veterans and experts — has grave doubts about.

With stocks up 43% from their late-March low, he says he's had to look through more potential short investments than ever. But a key part of his work involves figuring out the buy thesis on stocks, and he thinks many people simply don't have one and are buying cheap stocks because they're bored.

"People are sitting at home, opening up accounts, buying stocks with no knowledge involved. ... It's more like gambling," he said.

Some of those traders have scored remarkable wins over the past few weeks, but Left doubts that it can last.

"The rationale is 'they're going up,' so when they stop going up, people will sell them," he said. "Carl Icahn, one of the greatest investors in the past hundred years, who knows Hertz better than anyone else ... sold this stock last week at 75 cents. Hertz says they're going bankrupt. It's trading $5."

But Left is bearish about today's market, and has a deeper fear about the rally that can't be laid at the feet of day traders. He says the combination of a soaring stock market and a suffering economy is bad for the country.

"It's just not good to have a booming stock market and a languishing economy," he said. "... Worse than crashes, it leads to social disorder. Hopefully the Fed will take the foot off the gas."

Read more:

SEE ALSO: A fund manager crushing 98% of his peers over the past half-decade told us 4 themes he's betting on and 4 he's betting against — and why the latest market rally still has room to run

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We spoke to 3 financial experts, who broke down why you should buy these 13 ETFs to maximize stock-market returns right now

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  • With the stock market climbing off multiyear lows, investors are seeking opportunities in a market that's confounded even the top Wall Street strategists.
  • One way to gain diverse exposure to a basket of companies, rather than individual stocks, is to purchase exchange-traded funds.
  • Business Insider interviewed three ETF experts to get their top picks for funds designed to play themes ranging from international equities, to healthcare, to video games and esports.
  • Click here to sign up for our weekly newsletter Investing Insider.
  • Click here for more BI Prime stories.

US equity markets have recovered a large chunk of losses absorbed amid the coronavirus pandemic. That's largely due to the Federal Reserve's lowering of interest rates to near zero, as well as its continued commitment to mammoth quantitative easing efforts. Surprisingly positive economic data in recent days has also been a source of the optimism driving markets.

As the rebound has played out, some experts have questioned whether the market is overvalued and have argued that the current risk-reward ratio is too high.

"For me personally, it's an uncomfortable bet to continue to bet on a huge recovery," Allianz Chief Economic Advisor Mohamed El-Erian said on CNBC Monday morning, for instance.

Others, like JPMorgan, have said stocks still have plenty of room to run.

For those those looking to test a highly volatile market amid an uncertain backdrop, investing in individual stocks carries a heightened degree of risk. One way to mitigate that risk is to invest in exchange-traded funds, which offer broad diversification at lower costs – a way to lessen your immediate downside exposure.

That leaves the ultimate question: What are the top ETFs to buy right now? Business Insider spoke with three ETF-focused financial experts for their recommendations. Below are their 13 top picks, in no particular order, with commentary attached.

1. WisdomTree US Quality Dividend Growth Fund (DGRW)

John Davi, founder of Astoria Portfolio Advisors, said that coming out of a recession, investors should look to US markets.

"We lead the world out of a recession, and the rest of the world sort of follows suit," he said.

His pick for a US-focused ETF is WisdomTree's US Quality Dividend Dividend Growth Fund (DGRW), which has 268 holdings led by Verizon, Microsoft, Apple, Procter & Gamble, Merck, Altria, PepsiCo, and Intel.

"Whenever you have a recession or big bear market, people will always lift up the value of quality stocks. You get a pretty significant [return on equity] premium – for DGRW it's 26," Davi said.

He continued: "These are companies that grow their dividends and earnings… we really like it, quite a bit."



2. Vanguard Total World Stock Index Fund ETF (VT)

Nate Geraci, president of The ETF Store, said investors should look internationally, citing the outperformance of US stocks since the financial crisis over a decade ago.

A good start for diversifying internationally, Geraci said, is with the Vanguard Total World Stock ETF (VT), which holds 8437 stocks.

"It's essentially a one-stop shop portfolio that captures nearly the entire global stock market. About 98 percent of the world's total stock market capitalization is captured by this ETF," Geraci said.

He continued: "So if you look at the composition right now, it's about 57 percent U.S. and then the remainder is international. That also includes 10 percent to emerging markets. And so, especially for younger investors, this is just an excellent, 'easy button' way to have a diversified portfolio with one click."

Geraci added: "It's also extremely cost effective – it's only eight basis points on the expense ratio. And so you're still going to get that U.S. exposure – the top five holdings are all the FAANG stocks: Microsoft, Apple, Amazon, Alphabet, Facebook, so you still get that. But it's an easy way to start diversifying internationally."



3. iShares Core MSCI Total International Stock ETF (IXUS)

For more international exposure, Geraci also recommended the iShares Core MSCI Total International Stock ETF (IXUS) which has 4,354 holdings.

"This is solely investing in international stocks. So this ETF covers about 99% of global stocks outside of the US in terms of market cap," Geraci said. "If you're wanting to diversify your portfolio – if you already have US stock exposure – this is a good way to get into the international arena."

He added: "So it's about 80 percent developed international stocks and about 20 percent emerging markets, including about 10 percent to China, and the top five holdings are Alibaba, Tencent, Nestle, Taiwan Semiconductor, and Roche Holding."



4. WisdomTree International Hedged Quality Dividend Growth Fund (IHDG)

Astoria Associates' Davi also recommended internationally focused ETFs, one being the WisdomTree International Hedged Quality Dividend Growth Fund (IHDG). It currently has 221 holdings, led by companies like Novo Nordisk, Unilever, and British American Tobacco.

"A lot of the US indexes, a lot of the international indexes, feel very exposed to things like banks and energy. We tend to prefer our international quality driven growth strategy, IHDG," Schwartz said. "It has more growth elements, where a lot of international doesn't have, to me, your traditional technology sector that we have in the US."

Davi added: "It chooses the highest the quality stocks and avoids a lot of the cyclicals, and that's the European banks, Japanese banks. This ETF kind of screened out the companies with the highest quality balance sheets, characteristics – it's had a dramatic outperformance."



5. iShares MSCI China ETF (MCHI)

Davis also recommends the iShares MSCI China ETF (MCHI). Its 612 holdings include Alibaba, Tencent, and more.

"With all this COVID stuff, China's been a dramatic outperformer year-to-date compared to the US – that gap has closed in quite a bit obviously," he said. "The S&P went up vertically the last month or two – but when coronavirus hit, China was able to outperform compared to the U.S. market."

He added: "The key there is you have a price-to-earnings ratio of 12 compared to 20 for the S&P," meaning NCHI is less overpriced.



6. Robo Global Healthcare Technology and Innovation ETF (HTEC)

Michael Venuto — co-founder and CIO of Toroso Asset Management — said he thinks investors should look at "megatrends that were occurring before this virus situation that have now been accelerated," including online retail, the gig economy and healthcare technology.

For healthcare technology, Venuto recommends the Robo Global Healthcare Technology and Innovation ETF (HTEC), which has 85 holdings including Livongo Health, Abiomed and Quidel.

"It's all robotics and how they help in that space," Venuto said.



7. O'Shares Global Internet Giants ETF (OGIG)

Venuto also recommends the O'Shares Global Internet Giant ETF (OGIG), which is comprised of 70 stocks. Top holdings include Amazon, Alphabet, Microsoft, Alibaba, Tencent, and Facebook.

"It's all the big internet firms around the world that are allowing people to work form home," he said. "I think that's up like 26%. I'm not usually one to recommend ETFs that are already up, especially when the markets are flat, but I do think these are trends that are going to continue."

Venuto added: "I would not be looking at bottom fishing here. I think people are overly excited about recovery for things like airlines and cruise ships. I think the economy will likely get back to doing well, I just don't think the same companies that were doing well before will doing well after."



8. Amplify Online Retail ETF (IBUY)

For online retail, Venuto recommended the Amplify Online Retail ETF (IBUY). Its 47 holdings are led by Revolve Group, Lyft, Stitch Fix, Expedia, TripAdvisor, Overstock, Booking Holdings, and Uber.



9. The Emerging Markets Internet & Ecommerce ETF (EMQQ)

Venuto also endorsed the Emerging Markets Internet and eCommerce ETF (EMQQ). Among its 78 holdings are Tencent Holdings, Mercado Libre, Meituan Dianping, Alibaba and Pinduoduo.

"It's all of the ones that were kind of ahead of this virus, like Alibaba," Venuto said. "The emerging markets are down on the year, and that sector of the emerging markets are up 20 percent."



10. VanEck Vectors Video Gaming and eSports ETF (ESPO)

The ETF Store's Nate Geraci recommended VT and IXUS as "substantial, core holdings in a portfolio." But he also endorsed two video game ETFs as "small satellite plays" for the long term.

The first is the VanEck Vectors Video Gaming and eSports ETF (ESPO), the VanEck Vectors Video Gaming and eSports ETF with 25 holdings including Nvidia, Tencent Holdings, Sea Ltd, Advanced Micro Devices, Activision Blizzard, and Nintendo.

"If investors maybe are a little bit wary of the broad stock market run that we've seen – I mean stocks are now back close to record high, so moving forward I think there's some concerns that maybe returns will be muted – I think that this is a space you can look for as a small satellite play that could potentially offer better returns," Geraci said.

He continued: "Right now, 64% of adults have played video games in the past three months – that's adults, not kids… And I just think that if you want to look at a smaller niche area that could see some potential growth over the coming decade, I think this is a really interesting space to look at."



11. Roundhill BITKRAFT Esports & Digital Entertainment ETF

Geraci's second video game ETF recommendation is the Roundhill BITKRAFT Esports & Digital Entertainment ETF (NERD). Its 25 holdings include Sea Ltd, Turtle Beach, Nexon, Modern Times Group and AfreecaTV.

"The NERD ETF is a little more focused on eSports, but they're both holding video game publishers, video game hardware, streaming network operators, so you're going to get pretty robust exposure to the sector through these ETFs," Geraci said.

He added: "But don't put 50% of your portfolio in those ETFs – those are small satellite plays around the edges."



12. ARK Genomic Revolution ETF (ARKG)

Venuto also recommended ARK Invest's Genomic Revolution ETF (ARKG), which typically has 30 to 50 holdings. Top among them right now are Crispr Therapeutics, Invitae, Illumina, and Compugen.

Given the coronavirus pandemic, ARKG has done well year-to-date – rising nearly 36% in 2020.

"Pretty much anything that ARK is doing – ARKG, that's their genome one, where they're using genomics to figure out how to prevent pandemics," Venuto said.



13. SPDR S&P Kensho New Economies Composite ETF (KOMP)

Finally, Venuto said he likes Kensho's New Economies Composite ETF (KOMP). It has 383 holdings, which are led by Tesla, NVIDIA, NIO, Apple, iRhythm Technologies, L3 Harris Technologies and others.

"That one is all fin-tech. I like that one a lot actually. [Its expense ratio is] only 20 basis points," he said. "It's one of the fastest growing ETFs this year."



$60 billion Two Sigma just hired Goldman Sachs' first-ever chief data officer to lead its massive tech team

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Jeff Wecker Two Sigma

  • $60 billion quant fund Two Sigma has hired Jeffrey Wecker from Goldman Sachs to be the firm's next chief technology officer.
  • The fund's current CTO, well-known computer scientist Alfred Spector, is retiring, according to a release from the firm.
  • The firm also recently lost a long-time tech leader, Andrew Janian, to rival Citadel; Janian had served in a variety of roles, including chief information officer, and head of data engineering for Two Sigma.
  • Wecker, the new CTO, has extensive financial services experience compared to his predecessor, Spector, who came from Google and IBM.
  • Visit Business Insider's homepage for more stories.

The person in-charge of one of the hedge industry's top engineering teams is stepping down.

Alfred Spector, the well-known computer scientist who had been Two Sigma's chief technology for five years, is retiring, according to the $60 billion fund. Taking his place is Jeffrey Wecker, a partner at Goldman Sachs who was the bank's first-ever chief data officer. His resume also includes stints at Ray Dalio's Bridgewater and Lehman Brothers. 

"Jeff brings an ideal combination of commercial experience, business acumen, and technical understanding of data analytics and architecture to Two Sigma," said David Siegel, co-founder and co-chairman of Two Sigma in the release.

"Science and technology anchor Two Sigma's offerings, and we look forward to leveraging Jeff's unique expertise as we continue to grow the company."

Compared to Spector, Wecker's financial services background is extensive. In addition to his time at Goldman, he was also the CEO of Caspian Asset Management, along with his time at Bridgewater and Lehman. Spector had worked at tech firms for his career prior to joining Two Sigma, specifically Google and IBM. 

Read more:Citadel just poached Two Sigma's data chief for its tech team — and it's the latest sign of how aggressively the $30 billion firm is pursuing top talent from Wall Street and Silicon Valley

"Data-driven systems have taken on increasing importance across financial services over the last decade, and Two Sigma is a true leader in developing and applying advanced quantitative methods to discover areas of opportunity," said Wecker in the release. He is set to join Two Sigma in July.

Wecker retired from Goldman in December 2019, and his responsibilities were split up among several managing directors, according to people familiar with the matter. At Goldman, Wecker placed data offices throughout the bank's many different departments, and at Ray Dalio's fund, he was the chief business architect in charge of changing the firm's investment engine. 

Two Sigma, which is notable within the fast-paced hedge-fund industry for low turnover among employees, also recently lost a longtime tech leader in Andrew Janian. Janian is joining Citadel after he waits out his garden leave, as previously reported.

The firm filled his role internally but declined to say who has taken over his responsibilities. 

Read more: 

SEE ALSO: Citadel just poached Two Sigma's data chief for its tech team — and it's the latest sign of how aggressively the $30 billion firm is pursuing top talent from Wall Street and Silicon Valley

SEE ALSO: Goldman Sachs' top tech exec explains how a fresh slew of senior hires are transforming the bank's approach to building products

SEE ALSO: The world's biggest hedge funds like Bridgewater are blending quantitative and fundamental trading. Here's why it's gaining hype on Wall Street.

Join the conversation about this story »

NOW WATCH: Pathologists debunk 13 coronavirus myths

US weekly jobless claims hit 1.5 million, bringing the 12-week total to 44 million

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FILE - In this March 17, 2020, file photo, people wait in line for help with unemployment benefits at the One-Stop Career Center in Las Vegas. The coronavirus pandemic has been particularly brutal to the tourism-dependent economies of Nevada and Hawaii, lifting the unemployment rate in both states to about one-quarter of the workforce. (AP Photo/John Locher, File)

  • US jobless claims for the week that ended Saturday totaled 1.5 million, the Labor Department said Thursday. That fell slightly short of the median economist estimate.
  • That brought the 12-week total to 44 million. Thursday's report also marked the 10th straight week of declining claims.
  • Continuing claims, which represent the aggregate total of people receiving unemployment benefits, totaled 20.9 million for the week that ended May 30.
  • Visit Business Insider's homepage for more stories.

Millions more Americans filed for unemployment insurance last week as the coronavirus pandemic continued to spur layoffs across the nation.

US jobless claims totaled 1.5 million for the week that ended Saturday, the Labor Department said Thursday. That fell slightly short of the median economist estimate of 1.6 million.

The figure raised the 12-week total to 44 million, meaning more than one in four American workers has lost a job during the pandemic. It's also more than the roughly 37 million people who filed unemployment-insurance claims during the year and a half of the Great Recession.

Still, unemployment filings last week fell from nearly 1.9 million in the previous week. The number of new filings has now declined for 10 straight weeks.

initial claims 6 6 20

Read more:We spoke to 3 financial experts, who broke down why you should buy these 13 ETFs to maximize stock-market returns right now

Continuing claims, which represent the aggregate total of people actually receiving unemployment benefits, were  20.9 million for the week ending May 30, down from 21.5 million in the previous report. The decline suggests that people are starting to return to work as the US economy reopens.  

The US also got encouraging employment data on Friday with the May jobs report. Roughly 2.5 million jobs were added during the month, surprising economists who were forecasting millions of jobs lost. Further, the unemployment rate declined, even though the consensus forecast was for a spike to near-record highs.

One of the reasons economists had forecast a much worse report was they focused on initial jobless claims data that showed millions more applications for unemployment insurance but no information about how many workers were being called back to work or rehired — important pieces of the puzzle going forward. 

Read more:Famed short-seller Andrew Left lays out his methodology for finding the stock market's weakest links — and says he's terrified of newbie day-traders that think they can outsmart Carl Icahn and Warren Buffett

Alternate data sources have shown the US labor market continuing to recover at a healthy pace in June. A study from the St. Louis Federal Reserve showed that US employment is down 8.75% from January through June 5, an improvement from the 15.08% drop mid-April. 

In addition, the weekly initial claims report has become more complicated and marred by errors— and many states are still likely dealing with backlog issues.

Only 36 states are reporting numbers for the Pandemic Unemployment Assistance program, part of the CARES act which expanded unemployment insurance to those not previously eligible, such as independent contractors or gig workers. 

Read more:Renowned strategist Tom Lee nailed the market's 40% surge from its worst-ever crash. Here are 17 clobbered stocks he recommends for superior returns as the recovery gains steam.

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NOW WATCH: Here's what it's like to travel during the coronavirus outbreak

Dow plummets 1,862 points, its worst day since March, on cautionary Fed messages and 2nd-wave coronavirus fear

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Trader Peter Tuchman works on the floor of the New York Stock Exchange Monday, March 16, 2020. (AP Photo/Craig Ruttle)

  • US stocks tanked on Thursday as cautious commentary from the Federal Reserve and rising coronavirus infection rates prompted investor concern.
  • All three major indexes posted their biggest single-day declines since March 16.
  • Texas, Florida, Arizona, and California all reported strong upticks in case counts or hospitalizations, increasing fears of a second wave of COVID-19 infections.
  • The Fed said on Wednesday that the pandemic could result in permanent economic damage and an extended period of high unemployment.
  • Oil dove as well, with West Texas Intermediate crude trading as much as 11% lower.
  • Watch major indexes update live here.

US equities plummeted on Thursday as investors grew warier of rising coronavirus case counts and mulled cautious commentary from the Federal Reserve. All three major indexes posted their biggest single-day declines since March 16.

A much-feared second wave of COVID-19 infections is becoming likelier in some states as reopening efforts continue. On Wednesday, Texas reported its third straight day of record coronavirus hospitalizations, while Florida notched its worst weekly increase in cases. Arizona and California also revealed spikes in new cases. The surging case counts pushed the US total above 2 million.

Traders also weighed Fed Chair Jerome Powell's comments on Wednesday; he said the pandemic could result in permanent economic damage and an extended period of high unemployment. He cautioned that, despite May's better-than-expected jobs report, "it's a long road" to a labor-market recovery.

Still, the Fed signaled a willingness to continue economic stimulus efforts, saying it would leave rates near zero and continue multibillion-dollar bond purchases.

Here's where US indexes stood at the 4 p.m. ET market close on Thursday:

Read more:We spoke to 3 financial experts, who broke down why you should buy these 13 ETFs to maximize stock-market returns right now

The Dow's slump marked its worst day since April, reviving market volatility not seen since the initial upswing from coronavirus-induced lows.

"We were probably due for a 5% or 10% correction, but obviously I didn't expect that to happen in one day," Randy Frederick, the vice president of trading and derivatives at the Schwab Center for Financial Research, told Business Insider.

He continued: "When you get a day like today, it's one of those times that tends to scare people who don't have a lot of experience in this. So the selling begets more selling, which begets more selling."

Though surging COVID-19 cases have raised fears of a prolonged recession, the White House stamped out the possibility of a nationwide lockdown. Treasury Secretary Steven Mnuchin told CNBC on Thursday that "we can't shut down the economy again," adding that such an action would "create more damage."

Read more:Renowned strategist Tom Lee nailed the market's 40% surge from its worst-ever crash. Here are 17 clobbered stocks he recommends for superior returns as the recovery gains steam.

Weekly jobless-claims data released on Thursday backed up Powell's gloomy sentiment. Roughly 1.5 million Americans filed for unemployment insurance last week, the Labor Department said. The reading brought the 12-week total to 44 million. Continuing claims, or the number of Americans receiving unemployment benefits, slid slightly from the previous week, to 20.9 million.

Some of the day's biggest losers were those that had gained the most on reopening hopes. Carnival Cruises, Royal Caribbean, and Norwegian Cruise Line all plunged. Airline stocks including Delta, American, and United slid sharply as well. Gap and Kohl's were among the biggest losers in the retail sector.

Early moves in the Cboe Volatility Index mirrored the stock market's sharp downturn. The VIX, known as the stock market "fear gauge," spiked as much as 54% on Thursday, breaching the 40 threshold for the first time since late April.

Oil tanked through the session amid the wider risk-off attitude. West Texas Intermediate crude sank as much as 11%, to $35.41 per barrel. Brent crude, the international benchmark, slumped 9.4%, to $37.82, at intraday lows.

Carmen Reinicke contributed to this report.

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Pay rifts, a partner divide, and a threat at the Ritz Carlton: 50 insiders reveal all on a massive shakeup at elite law firm Boies Schiller

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boies schiller flexner law firm under fire 2x1

  • A massive transformation is taking place at elite litigation powerhouse Boies Schiller Flexner. 
  • Over the past six months, more than 30 partners have exited the firm, which was founded by superlawyer David Boies — best known for his role in cases like Bush v. Gore and the fight for same-sex marriage rights. 
  • Business Insider spoke with more than 50 people, including current and former Boies Schiller attorneys, about the key issues behind the turnover, and events that help explain the firm's shrinking.
  • UPDATE: As of June 11, Dunn, the Uber attorney, and BSF vice chairman Bill Isaacson, departed to join Paul Weiss, and David Pressman, an attorney who represented Lt. Col. Alexander Vindman in impeachment proceedings against President Donald Trump, joined Jenner & Block
  • Click here for more BI Prime stories.

In a Ritz-Carlton banquet hall in December 2019, famed trial attorney David Boies made a proposal to his law partners that caught a number of them off guard.

Speaking in front of about 150 lawyers at his law firm's annual partner meeting in Key Biscayne, Florida, Boies suggested changing the firm's compensation formula, according to five people with direct knowledge of the matter.

The change would have cut how much partners earned from their own hourly fees, which was how some lawyers — namely, those responsible for doing the ground work on cases — earned seven-figure paychecks without generating their own clients.

Instead, more money would go to satisfy top rainmakers, with a discretionary bonus pool set aside to pay other partners as they saw fit.

Boies proposed reducing partners' cut of their hourly fees by as much as five percentage points.

Some in attendance did not see the move as being in their own interest, while others voiced concern because they wanted to better understand the implications of the proposal. 

It was not something that had been discussed at an equity-partner meeting the night before, and some were somewhat taken aback by how casually the topic had been slipped into the partner meeting, according to people familiar with their thinking.

Those who voiced concern included Karen Dunn, a partner who represented Uber in a trade-secrets case with Waymo, as well as David Willingham, who had represented individuals charged in the Varsity Blues college-admissions case.

After receiving pushback, Boies tabled the topic.

All the pay talk was a sign of the times for Boies' firm, Boies Schiller Flexner, which had for years been at the center of some of the world's most high-stakes business disputes, including Amazon billionaire Jeff Bezos in the fight against National Enquirer parent company American Media, and Blackwater founder Erik Prince in his defamation lawsuit against The Intercept. 

Its attorneys had been discussing how best to transition the firm so that its future wasn't as closely intertwined with that of Boies, who is currently 79. Pay was one of the central features that needed to change, many of those attorneys believed, given that Boies' partners historically were paid to staff cases that he and other founding partners brought in. 

Going forward, at least some inside the firm felt partners should be incentivized to bring in new clients. 

"The proposal, by definition, was not in the short run economic interest of a partner who was not, themselves, generating business," Natasha Harrison, one of BSF's newly installed co-managing partners, told Business Insider. 

Natasha Harrison, co-managing partner, Boies Schiller FlexnerShe said that some partners had supported the proposal, and that at the meeting Boies had been elaborating on a note that had previously been shared with partners. At least one attorney who was there acknowledged that the plan was shared in advance, but said it wasn't discussed in detail. 

It didn't help Boies' cause, though, that some in the room felt that he should reduce his own pay, taking issue with an arrangement for founders that grants him a cut of revenue, in perpetuity, so long as his name is still on the door.

"That was a huge sticking point," recalls one lawyer. "Everyone calls it, 'The Tail.'" 

Harrison said that Boies had reduced his equity shares over the years, to the point where his equity shares were below the percentage of firm business Boies generated.  

It wasn't the first time that the lavish affair, where attorneys were treated to specially catered meals, tequila tastings, and a roll-your-own cigar booth complete with custom BSF labels, was overtaken by shop talk about the leadership and direction of the firm.

And at least on one other occasion, the conflicting interests of certain partners were laid bare at the family-friendly annual retreat.

Two years earlier, a tense exchange in which one partner threatened another in a Ritz-Carlton lounge, fueled a division between groups of partners who shared different visions of what BSF would become — and who would lead it.  

What has happened within BSF since the 2017 annual meeting — which took place shortly after Boies took heat for his role as long-time lawyer for Hollywood mogul Harvey Weinstein, who has been accused by more than 100 women of sexual misconduct and was convicted in February 2020 of sexually assaulting a former production assistant and raping a onetime aspiring actress — is key to understanding the transformation firm leaders are now trying to pull off. 

And the tensions have come to a head over the past six months, according to current and former Boies Schiller attorneys. More than 30 partners have exited the firm, including the only two women of color who were equity partners and other senior partners with a collective book of business in the tens of millions of dollars.

A massive transformation

Business Insider interviewed more than 50 people, including current and former attorneys, staff, and others close to the firm, to learn about the events that have led up to this exodus and a firm-wide restructuring that includes consolidating offices and bringing in fresh talent to ensure future growth.

Nicholas Gravante, Boies Schiller FlexnerNicholas Gravante, the son of a lawyer who was famous for representing New York organized-crime families; and Harrison, a London-based lawyer, are overseeing the changes after being elected as new co-managing partners in December 2019.

Their efforts include reforming the firm's pay system — discussing changes to partner pay that include better rewarding younger business generators, while offering associates a more lockstep approach, based on seniority and hours worked. And, they are discussing the creation of practice groups to organize attorneys, something the firm has not historically done.

At the same time, they have delivered firm-wide video updates during the coronavirus pandemic, including one recent call in which Gravante gave associates a talk about how to develop business.

"They are modernizing and standardizing things," said BSF associate Demetri Blaisdell. "A lot of people are looking to see what's going to happen. And those of us who are at the firm are still curious to see what the firm will look like if David and Jonathan [Schiller] are no longer managing. It will be very interesting to see what Nick and Natasha do."

Some of the recent partner exits, though, have brought turmoil to the firm at an already tumultuous time, according to sources. The coronavirus pandemic has prompted even elite law firms to institute pay cuts, furloughs, and in some cases layoffs as deal flow dries up and litigators work around court closures.

Though BSF has not laid off attorneys because of the pandemic, it has fired staff members who worked closely with partners who recently departed

For the firm, which has already dealt with negative press from David Boies' defense of Weinstein and failed medical-technology firm Theranos, the business challenges have come with unwanted solicitations from rivals. 

"Neither we, nor our clients, think the future of the firm is in doubt," Gravante told Business Insider. "BSF fully intends to maintain its position as an elite, market leading litigation firm." 

Other firm attorneys, too, have expressed optimism about its future, citing litigation opportunities arising from the coronavirus pandemic. 

"We know from past experience that when businesses experience disruption — even disruptions less severe than this — what follows is litigation, and often complicated litigation that raises interesting, cutting-edge questions. And that's what we've always done," said Bob Cooper, a partner at BSF in Washington, D.C.

In a league of his own

When Boies was in his prime, firm management almost seemed like an afterthought. 

A litigator known for his love of fine wine and playing craps, Boies has always played in his own league in the clubby world of white-shoe lawyers. His rise in the legal profession, which came despite dyslexia and being raised in an Illinois farm town, was a spectacle that the media ate up. In the 1990s, he grilled Bill Gates in the Justice Department's antitrust case against Microsoft, and then came to the side of Al Gore in the Florida recount of the 2000 presidential election. 

The firm he formed in 1997, upon departing Cravath, Swaine & Moore, became known for taking on bold cases, giving associates meaningful work, and paying them higher bonuses — often in the six figures.

In some of his busiest years, Boies defended former AIG chairman Hank Greenberg against charges brought by the New York Attorney General that he hid the true financial condition of the insurance giant and duped shareholders. The trial took place in 2016, more than a decade after those charges were first filed. 

He also helped secure multi-billion dollar settlements on behalf of American Express in 2008, which had tussled with Mastercard and Visa over antitrust disputes. 

The money that flowed from such cases made Boies Schiller one of the most profitable law firms in the industry, with associates and paralegals working 100-hour weeks, holed up in hotel war-rooms before trials. 

"Do you want to sleep or do you want to win?" Boies would say

Any concerns about firm management were muted in a sea of riches. 

Questions around transparency

Insiders say there have been years-long efforts to institutionalize Boies' firm, pass down client relationships, and promote younger partners into firm management positions. Attention has been given, in particular, to what Boies likes to call "core client" relationships, which have consisted of large financial institutions and other corporate giants.

But as his firm added headcount and his representations and tactics in working for some clients drew scrutiny, some partners, for a variety of reasons, felt the firm was no longer for them.

Some of them were concerned about the prospects for successfully transitioning the firm from an informally managed one, with power consolidated at the very top, to an institution with checks and balances and transparency into management decisions.

Harrison said that there are currently sufficient checks and balances, pointing to an executive committee, a finance committee, and administrative partners for each office who oversee attorney work. 

She also said that the chairman and one-third of the executive committee are elected by secret ballot each year at the firm's December meeting. 

"One of the Firm's unique attributes is its informality and collegiality blended with the top lawyers and standards of a 'white shoe' law firm," Harrison told Business Insider. 

Others, though, felt that the firm needed additional transparency into decision making. 

As of early 2020, equity partners did not know how much the founders were paid, nor did they have an electronic copy of the partnership agreement they signed, causing concern among some partners who wanted better access to financial information, like firm profits, revenue, and equity shares, according to people familiar with the matter. 

Adding to the transparency concern were instances of miscalculations of associate bonuses, along with some partners' realization that they were being paid less than what they could earn at competitors.

As for the partnership agreement, BSF co-managing partner Gravante said it is not disseminated electronically to avoid public distribution.

He also said that BSF was common with many law firms in that it has a closed compensation system. The firm has periodically considered at its annual meeting whether to make more information available, like equity shares of partners other than the founding partners, but each time it has gone to a vote, the vote has been to restrict that information to the executive committee, he said. 

BSF co-managing partner Natasha Harrison acknowledged that the firm's business support functions have "at times trailed the success of the firm," but that it has and will continue to invest in its infrastructure. She pointed to new hires in HR and the firm's effort to convert to a new financial system in 2021. 

"In terms of the formula compensation bonuses – miscalculations are unusual but do happen from time to time; far more often, a lawyer has mistakenly believed there was a miscalculation," she said.

No no-nepotism policy

The transparency concerns, according to some former BSF attorneys, were only one part of the equation. 

A lack of a no-nepotism policy also rankled some attorneys, who saw this as emblematic of how the firm was controlled by a few at the top. 

Children and personal friends of founders David Boies and Jonathan Schiller have long been employed by the firm in a variety of roles. It had been a longstanding joke among some paralegals and associates, who coined a name for the treatment: "The Friends & Family Plan."

Current management says they are not aware of any other law firm with a written no-nepotism policy, and that no partner had ever proposed introducing a formal policy.

Kent Zimmermann, a consultant to law firms, said that no-nepotism policies exist at some but not all law firms.

"A no-nepotism policy can be helpful because some firms believe that it prevents the appearance of favoritism and actual favoritism," said Zimmermann.

"I think many businesses, and law firms generally, don't want to hire people that they can't fire," he said. 

As for Boies Schiller, a handful of insiders pointed to instances that highlight the perceptions of favoritism created by having people with close ties to founders working in prominent roles — the very kinds of situations that no-nepotism policies that may be more common in other industries are designed to ward off. 

One of Schiller's sons, Aaron, for instance, was hired as architectural designer to help open the firm's San Francisco office in 2019. He had also been engaged by senior partners to design the firm's New York and Washington, D.C. offices. 

By a number of accounts, the offices turned out to be high-quality, but the mere hiring of Schiller left some attorneys wondering how much the firm paid him. Two people familiar with the San Francisco office said there was concern about how hard they could, or should, push back on any draft plans.

Gravante said that Aaron Schiller is an "outstanding, innovative, and award-winning architect, and his selection for the SF office assignment was made entirely by partners other than Boies and Schiller, based on the fact that both his design was preferred and his cost was less."

Aaron Schiller said there was a competitive bid process with senior partners for the three office redesigns. He also said he was unaware of any concerns or criticisms and provided emails from partners praising the San Francisco office design. 

"I was selected on the merits by the senior BSF partners responsible for the design and the budget of those offices," he told Business Insider in an email. 

Gravante said the original design was reviewed with office lawyers, who expressed a desire for more individual offices, and the design was revised to accommodate their requests.

Boies Schiller Flexner New York

The issue of perceived favoritism had reared its head on other occasions, though, too. This includes when another Schiller son — Joshua Schiller, who has worked at the firm for more than a decade — took on work for certain clients and some in the firm thought favoritism played a role, according to people who worked there.

One of the biggest cases Joshua Schiller worked on included helping to overturn California's Proposition 8 ban on same-sex marriage. 

"The only thing I have ever received in credit from the firm has been due to my hard work and the business I have generated, which is substantial," Joshua Schiller said by email. 

BSF co-managing partner Gravante told Business Insider that Joshua Schiller was one of the firm's next generation of "outstanding lawyers and business generators."

"While the Firm may have included a limited number of associates connected with the family in its founding years, it has evolved to become an elite professionally run firm," he said. "There has not been a lawyer hired by the Firm in the last five years related to the Founding Partners."

"In terms of the children of Boies and Schiller who the Firm has employed, they each graduated from top law schools (Columbia, NYU, and Yale) and are outstanding lawyers in their own right," he said. "No one has ever expressed resentment or concern around their employment, including pursuant to the Firm's procedure for personnel to express concerns and complaints anonymously."

However, three sources familiar with the matter described an incident which triggered a complaint made by a female associate regarding Joshua Schiller.

In 2017, at an evening New York outing with BSF attorneys, Joshua Schiller made what sources familiar with the matter described as inappropriate comments in front of a female associate. The associate later raised the issue to firm management and Schiller was taken off of a case she was working on, said one of these people, who was directly familiar with Joshua Schiller's reassignment. 

"I was having an animated conversation with colleagues after a day of trial, and I do not believe that anything I said was inappropriate," Joshua Schiller said in an email.

Jonathan Schiller did not provide comment for this article. The firm's representative did not provide immediate comment on the events described by the three sources. 

Nepotism was one of the many things that some in a younger generation of partners wanted to address when they acquired more power as Boies' reign faded.

Boies' backlash

boies backlash 2

In 2017, some of the firm's younger partners who served on a junior management committee included Dunn, a lawyer for Uber and Apple; Damien Marshall, whose clients have included DraftKings and HSBC; and Michael Gottlieb, a partner who was a former US Supreme Court clerk and associate counsel to President Barack Obama.

Their work took on new meaning when Boies' representation of Weinstein came under sharp review, as numerous accusers aired complaints of sexual harassment and assault.

As has now been well-reported, Boies, considered Weinstein's closest legal adviser, had signed off on a contract to hire Black Cube, an Israeli intelligence agency, to investigate reporting from The New York Times about Weinstein's conduct. 

The New York Times, which had hired BSF to represent it in an unrelated matter, fired his firm in November 2019. Boies wrote in a memo to his own firm to explain himself, saying that he would never knowingly silence women, and that it was a mistake to contract with Black Cube without having control over its investigators.

The following year, The Wall Street Journal reporter John Carreyrou wrote the book "Bad Blood," which detailed Boies' representation of Elizabeth Holmes, the founder of Theranos, the blood testing startup which shuttered in September 2018. Holmes is facing a criminal fraud trial slated for later this year.

BSF had stopped representing Holmes in 2016, and Weinstein, in late 2017. 

Firm fallout

The press coverage surfaced in conversations some BSF attorneys had with their clients, including tech companies, Hollywood studios, and some large financial institutions, according to six people familiar with the matter. 

One attorney spoke of clients who said that they couldn't give the firm work because their company wasn't supposed to hire the firm generally, but this person declined to name an example, citing attorney-client privilege. 

In late 2019, The New York Times reported that Boies had discussed a plan to secure settlements from powerful individuals caught on video engaging in lewd sexual acts with young girls. The tipster who claimed to possess these contents turned out to be a possible fraudster who never delivered the information he purported to have. Boies later said that the coverage was unfair, telling NPR that, he "didn't do anything deceitful here, and there's no basis for that allegation."

The firm continued to work on at least one high-profile gender-related matter, too: a matter for WeWork that ended in a $2 million settlement for a former employee in 2018.

Business Insider could not confirm any specific clients who had taken issue with Boies' representations. 

Divide

When the chatter about Boies' representation of Weinstein started, in 2017, it caused some soul-searching within the firm. Partners discussed how to best move beyond what some considered to be a painful period in the firm's history. 

At that time, there was a division emerging between partners in the firm, according to people who worked there at the time. And at the center of it was a lawyer with whom Boies had practiced for much of his career.

Some of the tension surfaced during an effort to collect partners' signatures in a statement of support for Boies following news reports of his role defending Weinstein — a letter that essentially told Boies that attorneys stood behind him and were grateful for all the contributions he had made over the years. 

One of the partners leading the effort was Gravante, the firm's then-general counsel and a former Cravath lawyer who had joined BSF in 2000.

After the letter was sent to partners in an email, Gravante and two other senior partners phoned them up individually to make sure they had seen it. 

The outreach struck some BSF attorneys as a poor display of judgment, given that some lawyers who the senior partners contacted had never met them. Some noted that bonuses and promotions were soon to be announced, and that timeline could have made junior partners feel pressured to sign.

A BSF spokesperson told Business Insider that the letter to Boies was a short and simple personal gesture of gratitude. 

Gravante said that he was aware certain partners were unhappy with him about the letter, but he has never made it a practice to only do what is popular and accepted by all. 

"I lead by doing what I think is right for the institution," he said. "And I have long believed that people should vote their conscience."

A firm spokesperson said that partner pay and promotions had been determined by the time partners promoted the letter of support.

Things escalated a couple weeks later, in December, when some partners voted not to re-elect Gravante to the firm executive committee at the annual retreat in Key Biscayne, in a show of hands while executive committee members left the room. 

Later in the weekend, one partner who voted against Gravante, Michael Gottlieb, was seen chatting with some lawyers in a Ritz-Carlton lounge, when Gravante approached their standing table.

Gravante laid into Gottlieb with profanities and threatened him, according to people with direct knowledge of the matter. The two soon stepped outside to hash things out, monitored by attorneys who feared the exchange could turn physical. 

The two later shook hands that night and the dispute was mediated, but after that point, Gottlieb didn't think Gravante should be in a position of power and other partners took sides, according to people familiar with the matter. 

Gravante said he had approached Gottlieb because he was upset about a phone call that took place with him about the letter to Boies and thought Gottlieb spoke to him inappropriately. He said that he's since moved on after they apologized to each other. 

"I happily left this kind of drama behind me over a year ago when I joined a new firm that is better aligned with my values, practice, and clients," said Gottlieb, in a statement. 

Following the 2017 exchange, the firm instituted a new policy that partners would vote by secret ballot, according to people familiar with the matter. 

Soon, two distinct camps crystallized. 

Some felt Gravante should continue to serve as a firm leader. He was one of the biggest business generators at the firm, with clients including Starr International. He also had a nice touch when it came to developing new client relationships and had worked by Boies' side since the early years of BSF's existence.

Others, however, felt that leadership shouldn't be about someone's book of business, and that a firm leader shouldn't threaten another partner and expect to continue in firm leadership. 

When BSF continued to support Gravante in a firm leadership role, Gottlieb departed for Willkie Farr & Gallagher. 

BSF placed Gravante on a four-person management team in late 2018, though the team disbanded after a year. Gravante had talked with other law firms about employment opportunities in 2018, according to two people familiar with the matter, but he was elected co-managing partner in December, alongside Harrison. 

Future firm 

Throughout 2020, BSF saw a rush of partners exit. 

Lee Wolosky, an ambassador under President Obama who implemented efforts to close the Guantanamo Bay detention camp, joined Jenner & Block in February; along with Dawn Smalls, who alongside Wolosky is overseeing Deutsche Bank as part of an independent monitorship resulting from a settlement the bank reached over regulatory investigations. 

Willingham, the attorney who represented individuals in the Varsity Blues college-admissions case, joined King & Spalding, along with 14 other BSF partners, two of whom will join at a later date after working out a conflict of interest with a client. 

In one goodbye note to colleagues in early April, Stacey Grigsby, a lawyer who had represented Uber, noted she was leaving for Covington & Burling, with the word "voluntarily" in parentheses.

"I think that voluntarily was not lost on anybody," said one person who saw the email.

As partners left, BSF co-managing partners, Gravante and Harrison, said they were restructuring the firm.

Options

Consultants and recruiters tell Business Insider that, even given its smaller size, BSF can still carry on as an independent firm focused on high-stakes litigation. The firm may have grown larger than it should have, and is now re-focusing its resources, some current partners suggested. 

On the other hand, there is always the possibility of a combination with a larger firm, as it had entertained in recent years when it spoke with the law firm of Cadwalader, Wickersham & Taft, according to several people familiar with the matter.

Gravante and Harrison said that the firm has no plans for a merger. 

"The firm has always been open to listening if something like that presented itself," said Sigrid McCawley, a Florida partner. "But there are no plans."

Gravante declined to comment on the Cadwalader talks. Cadwalader managing partner Pat Quinn did not respond to a request for comment.

The question facing the firm now is whether and how many other partners will leave, and how much revenue those individuals may bring with them if they do. Some at the firm say that more partners are expected to leave, and they describe the attrition as part of a strategic plan. 

Bobbie McMorrow, a consultant to law firms, said that the growing pains felt by Boies is, in a way, history repeating itself.

McMorrow has worked with elite trial firms in generational transition planning. "It's always fascinated me for 30 years," she said. 

Each story is similar: A prolific trial attorney creates a firm. They get famous and rich by becoming a client magnet, advising governments, business leaders, along with Wall Street and Hollywood executives. 

They become so important that they run their firms however they want, in a free-wheeling culture. But when the founder nears retirement, partners disagree about the firm's future. 

"It might take 10 or 20 years, but they all get into trouble."

SEE ALSO: The inside story behind a 15-partner exodus at elite law firm Boies Schiller

SEE ALSO: Elite law firm Boies Schiller just cut associates and support staff following a partner exodus

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